Your personal data is our top priority. This policy explains how your data is collected, used, and kept secure.
Every piece of your information is stored with the highest level of security at 9 Baja.
9 Baja is Bangladesh's trusted online Sports Betting platform. We believe your personal data belongs to you. That is why 9 Baja's Privacy Policy has been built on full transparency — so you can clearly understand what data we hold, why we hold it, and how we keep it safe.
This Privacy Policy applies to all users of the 9baja.net website and mobile app. By using our services, you are deemed to have accepted this policy. Please read it carefully.
When you create an account or use our services on 9 Baja, we collect various types of information. This data falls into two broad categories — information you provide directly, and information collected automatically.
Important: We collect only the information necessary to provide our services and maintain platform security. No excessive or irrelevant data is collected.
| Data Type | Example | Methods of Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, NID | User Provided |
| Contact Information | Phone & Email | User Provided |
| Financial Information | Mobile Banking Number | User Provided |
| Technical Information | IP, Device & Browser | Automatic |
| Usage Data | Betting history, page visits | Automatic |
9 Baja uses your data only for legitimate, clearly defined purposes. Your data is never processed for any hidden agenda. All purposes for which we use your information are outlined transparently below:
9 Baja never sells, rents, or shares your personal information with third parties for commercial purposes. However, data may be shared in the following limited circumstances:
All third parties we work with are bound by strict confidentiality agreements. They may only use the information they receive for the specific purposes outlined.
9 Baja uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.
You can disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some website features.
Cookie Controls: A cookie consent notice is displayed on your first visit to our website, where you can choose which cookies to accept.
9 Baja does not retain your data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Financial Transactions | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Fraud Investigation |
| Support Messages | 3 Years | Dispute Resolution |
| Cookies Data | 30 days – 1 year | By Cookie Type |
Once the designated retention period expires, data is securely deleted or anonymised so that you can no longer be identified.
Under 9 Baja's Privacy Policy, you have the following rights over your personal data:
To exercise these rights, please contact our Help Center Contact us or email us directly at support@9baja.net. We will respond to your request within 30 business days.
9 Baja works with a number of trusted third-party service providers to operate its platform. All such providers are bound by strict confidentiality agreements.
These third parties may only use your data for their designated purpose — nothing beyond that. They are equally bound to uphold the same strict privacy standards we follow.
Please Note: We are not responsible for the privacy practices of any external sites linked from our website. Please review their policies before visiting any third-party site.
9 Baja is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
We verify age at registration, and minors are not permitted to create an account. If we become aware that any data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
9 Baja uses industry-leading security measures to protect your information. Our security framework operates on the following levels:
That said, no system on the internet is 100% secure. Please keep your password confidential, use a strong password, and avoid logging in on unfamiliar devices.
9 Baja may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or in-app notification.
Continued use of our services after any changes take effect will be considered your acceptance of the updated policy. Please check the revision date at the top of this page regularly.
We are always ready to assist with any privacy-related concerns or questions. Our dedicated privacy team typically responds within 2 business days.