9 Baja FAQ — Answers to All Your Questions

Each mobile number or email address can only be used to open one account. Creating multiple accounts is a violation of 9 Baja's Terms & Conditions violation and may result in account suspension.

You must be 18 years of age or older to register at 9 Baja. Account creation by minors is strictly prohibited. We Responsible Gamingcommitted to.

login page click the "Forgot Password?" link. Enter your registered mobile number or email — a reset link will be sent to you. Click the link to set a new password. If you're still having trouble, Help Center contact us.

After logging in, go to the "Profile" section and upload a scanned copy of your national ID or passport. KYC verification is typically completed within 24 hours. This is a one-time process and must be done before your first withdrawal.

To close or temporarily deactivate your account, please contact our Help Center Contact us via Live Chat. If you'd like to take a break from betting, Responsible Gaming option on the page.

After logging in, go to the "Wallet" or "Deposit" section. Choose your preferred payment method — bKash, Nagad, Rocket, or bank transfer. Enter the amount and follow the instructions. In most cases, deposits are credited to your account instantly.

The minimum deposit at 9 Baja starts at just ৳500. Limits may vary by payment method — bKash and Nagad start from ৳500, while bank transfers start from ৳1,000. For maximum limits, Help Center ask us.

First, wait 15–30 minutes. If it still hasn't arrived, contact us with your transaction ID and a screenshot Help Center Reach us via Live Chat — our support team will get it sorted quickly.

9 Baja does not charge any fees on deposits. However, your payment provider (bKash/Nagad/bank) may apply a small service charge. Please check with your payment provider for details on any applicable fees.

Log in and go to the "Withdrawal" section. Select your payment method, enter the amount and account number, then submit your request. Withdrawal requests are typically processed within 24 hours. KYC verification must be completed before withdrawals can be made.

The minimum withdrawal amount is ৳1,000. The maximum daily limit is determined by your payment method and account verification level. High Roller members enjoy higher limits — High Roller visit the page.

Withdrawals via bKash and Nagad are typically processed within 2–6 hours. Bank transfers may take 1–2 business days. During peak periods, processing times may be slightly longer. If it has been more than 24 hours, Help Center contact us.

To withdraw bonus funds, you must meet the specified wagering requirements. Terms vary by bonus offer. For full details, Latest Promotions visit the page or Terms & Conditions read more.

New registrants are eligible for a welcome bonus. Your first deposit comes with a special match bonus and free bet offers. To see the latest offers, Latest Promotions Visit the page. Bonus offers are updated from time to time.

A wagering requirement is a condition that requires you to use your bonus funds a set number of times in bets before you can withdraw them. For example, a 10x requirement means you must place ৳10,000 in bets for every ৳1,000 bonus received. The terms for each bonus in the Terms & Conditions full details are available here.

You earn points on every bet you place. Accumulated points can be converted into special rewards, cashback, or free bets. To learn more about the points system, Rewards Page see here.

Yes, 9 Baja regularly runs new promotions — daily reload bonuses, weekly cashback, special offers for major tournaments, and much more. To see the latest offers, Promotions Page Check back regularly.

9 Baja offers betting on cricket, football, tennis, badminton, kabaddi, and much more. Major tournaments including the IPL, BPL, World Cup, and Premier League are all covered. To see the full list, Sports page visit us.

Live betting means placing bets on a match as it unfolds in real time. Odds shift continuously throughout the match, creating extra opportunities for experienced bettors. To start live betting, log in and Sports Events Go to the "Live" tab on the page.

Once a bet is submitted, it generally cannot be cancelled. However, in some cases you may be able to settle your bet before the match ends using the Cash Out feature. Cash Out is available on selected events.

If a match is cancelled or abandoned, the stake for that bet is generally refunded. To learn more about the rules, Terms & Conditions check here. For specific events, Help Center contact us.

9 Baja App on our App Page Separate versions are available for both Android and iOS. The app is completely free to download.

Yes, the 9 Baja app supports fingerprint and Face ID login. To enable it, go to Settings > Security in the app. Once biometric login is turned on, you won't need to enter your password every time.

If you're having trouble installing on Android, go to Settings > Security and enable "Unknown Sources". On iOS, you may need to configure trust settings. For step-by-step guidance, App Page view or Help Center contact us.

Yes, you can log in to both the app and the website using the same account. Your balance, betting history, and bonuses stay fully synced — pick up right where you left off on any device.

Yes, 9 Baja uses SSL encryption and advanced cybersecurity measures. Your personal and financial information is fully protected. Our Privacy Policy for full details.

Go to Account Settings and find the 2FA option under the "Security" section. You can enable 2FA via mobile OTP or an authenticator app. Enabling 2FA is strongly recommended for maximum account security.

If you notice any unusual activity on your account, change your password immediately and Help Center let us know. Our security team will act promptly. Never share your password or OTP with anyone.